Privacy Policy
Privacy Policy
Last updated: 14 October 2026.
Who we are
Hair Theory runs this store. You can reach us at help@hairtheory.shop or on Whatsapp at +923147985345.
What we collect
When you place an order, we collect the details you enter: your name, phone number, email address, shipping address, and order details. If you create an account, we store your username and account settings. If you contact us, we keep your message so we can reply.
How we use your information
We use your information only to run the store:
- To process and deliver your order, including Cash on Delivery.
- To contact you about your order or your message.
- To keep your account working, if you create one.
- To improve the store and fix problems.
We do not sell your information. We do not send it to advertisers.
Cookies
This site uses only the cookies WordPress and WooCommerce need to run, such as keeping you signed in and remembering what is in your cart. We do not run advertising trackers.
Third parties
Your information is shared only where needed to run the store:
- Our hosting provider (Hostinger) stores the site and its data.
- Our delivery partners receive your name, address, and phone number so they can deliver your order.
- We do not collect card details. All orders are Cash on Delivery.
How long we keep it
We keep order records as long as needed for deliveries, returns, and bookkeeping. You can ask us to delete your account or your message at any time by emailing help@hairtheory.shop.
Your rights
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Email help@hairtheory.shop and we will respond.
Changes
If this policy changes, the updated version will be posted on this page.
Contact
Questions about this policy? Email help@hairtheory.shop or message us on Whatsapp at +923147985345.